has just confirmed their reservation at . Another booking reservation. Outstanding!

Message Content: a4526131-92f0-42ed-b84c-b2d3052ae777
That is what it was saidHello everyone,

Last night, we had a serious incident reported by our local host. It appears that one of the guests—along with unregistered individuals seen in the photos—hosted an unauthorized event inside the residence. This is a direct violation of our house rules and a serious breach of trust.

At this time, we do not have confirmation of which guest is responsible. As a result, we’ve activated our emergency security protocol:

🚨 All access codes have been expired effective immediately.
✅ New codes will only be issued after each registered guest confirms they are safe.

If you are currently inside the residence and feel unsafe:
• Please remain in your room.
• Contact local authorities if needed.
• You may also reach out to Booking.com safety team directly or to us via the contacts below.

We’ve already engaged Booking.com’s Safety Team to assist in removing any individuals who have illegally entered our property. As longtime Hosts, we take pride in maintaining a safe, respectful, and comfortable environment for all. While all procedures were followed last night, someone deliberately circumvented our safeguards.

We will adapt. We will improve.

For now, please do the following:
1. Reply to this message confirming you are safe — we will immediately issue your new access code.
2. If you are not safe or notice anything suspicious, let us know immediately.
3. Remember, Booking.com and our StayWithJay team are available 24/7 for support.

Thank you for your understanding and cooperation.

—
Jay Silva & StayWithJay Team
📧 info@staywithjay.com
📞 440-941-0668 (Business Hours)
📞 216-513-6776 (Urgent/After Hours)
🌐 book.staywithjay.com
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We’re excited to host them!