🚨 GUEST SAFETY INCIDENT – READ THE FULL STORY
Booked for 1.
Showed up with 4.
Left.
Came back later — with the same extra people… and a full-sized boombox.
🧠 Make it make sense.
When confronted by security:
“That’s crazy I can’t bring more people.”
Later?
“We’ll just turn up someplace else.”
You will.
But never here again.
❗ HOW THEY EVEN GOT IN?
They never used their code.
They didn’t sneak in.
Another guest let them in.
That’s the part that hurts the most.
🔐 WHY THIS MATTERS
At Stay With Jay, every single guest gets their own code.
Why? Because accountability keeps people safe.
🚪 When you open the door for someone who doesn’t belong here,
you’re not helping —
you’re compromising everyone’s safety.
🛑 WHAT WE DID
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Safety team responded onsite
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Cleveland Police were contacted per protocol
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Trespassers were removed after being warned
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They took their time leaving and shouted foul language at our team
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We documented everything — including their exit
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Booking.com was notified
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Internal guest status updated permanently
👁🗨 ABOUT THE PHOTOS
To the few shouting:
“OMG they’re posting guest pictures!”
Never.
The images shown were taken of trespassers, after repeated warnings, while they refused to leave.
Let’s be real:
📸 Trespassers have no expectation of privacy here.
We run a business, not a playground.
And yes — we will put that behavior on blast.
🙌 TO OUR GOOD GUESTS
Thank you to every guest who:
✅ Uses their own code
✅ Follows rules
✅ Keeps doors closed
✅ Treats others (and our homes) with respect
You’re the reason we do this.
Let’s keep each other safe.
Let’s keep it clean.
Let’s Stay With Jay.
