When It has come to our attention that an additional guest has accompanied you during your stay. Please ensure you accept the alteration request to update your reservation and account for the second guest. Transparency is key in maintaining the trust and integrity of the shared spaces we provide.
Since this was not disclosed prior to your check-in, we will review your previous reservations as part of our standard procedure to ensure consistency with our policies. Our residences operate on an honor system to create a fair and pleasant experience for everyone, and your cooperation in adhering to these standards is greatly appreciated.
Thank you for your understanding!
Please also see: What does 2 guests on my reservation mean?
What happens when I fail to disclose an additional guest?
