has just confirmed their reservation at . Another airbnb reservation. Outstanding!
Message Content: 497c0961-ee08-43b8-a2a1-56896541eb65
That is what it was saidWe are here to offer support and address any issues you may have, but we must insist on adherence to the house rules. This situation involves a last-minute booking, unregistered guests attempting to access the property, and disturbances caused to other residents at 1:30 AM. These actions are unacceptable and against the agreed-upon terms of your stay.
To clarify:
– Your reservation is for one person only, and the room is available for that number of occupants as per the booking. No exceptions will be made.
– We will not cancel the reservation, as per our policy.
– Any payment arrangements or refund requests must be handled directly through Airbnb, as we do not process refunds ourselves.
We ask for respectful communication moving forward. Let’s focus on resolving this properly and ensuring compliance with the rules for everyone’s safety and comfort. Thank you.
Conversation: ???
Check-in time will be on and the reservation shows guest(s) expected.
Platform: {Reservation Platform}
Listing ID:
Reservation Code:
Contact:
We’re excited to host them!
