Service Advisory – Edgewater (44102) Power Outage
Power Outage Affecting Edgewater Properties (44102)
A neighborhood-wide power outage is currently affecting our Edgewater properties in the 44102 area. This outage is impacting the surrounding neighborhood and is not isolated to Stay With Jay properties.
At this time:
- Internet service is unavailable at our Edgewater locations due to the power outage.
- Our team is actively relocating guests between available rooms and properties for those who wish to be accommodated elsewhere.
- Alternative accommodations are available, subject to availability.
Refund Requests
If you no longer wish to stay due to the outage, please contact us through the booking platform (Airbnb, Booking.com, Vrbo, etc.) before checking in and clearly indicate that your request is related to the power outage.
Because we have alternative accommodations available, refund requests are evaluated through the platform prior to check-in. Requests made after check-in or after choosing to occupy the accommodation may be handled differently according to the applicable booking platform’s policies.
We appreciate your patience and understanding while utility crews work to restore service to the neighborhood. We will continue to provide updates as additional information becomes available.
